This Privacy Policy was last updated on April 27, 2023, and applies to citizens and individuals residing in the European Economic Area and Switzerland.
In this Privacy Policy, we explain what we do with the data we collect about you through https://www.tgk-coaching.com We recommend that you read this document carefully. During our processing, we comply with legal requirements. This means, among other things:
- We clearly state the purposes for which we process personal data, as outlined in this Privacy Policy.
- We aim to limit the collection of personal data to that which is necessary for legitimate reasons.
- We will obtain your explicit consent, if necessary, to process your personal data.
- We take reasonable security measures to protect your personal data and require the same from parties processing personal data on our behalf.
- We respect your right to access, correct, or delete your personal data.
If you have any questions or want to know what personal data we have about you, please contact us.
1. Purpose, Data, and Retention Period
We may collect personal data for various purposes related to our business activities, including but not limited to:
1.1 Contact – via phone, mail, email, and/or web forms
For this purpose, we may use the following data:
- First and last name
- Home or other physical address, including street name and city/town name
- Email address
The legal basis for processing this data is: Consent given by the individual.
Retention Period: We store this data until the service is terminated.
1.2 To support services or products that a customer wants to purchase or has purchased
For this purpose, we may use the following data:
- First and last name
- Home or other physical address, including street name and city/town name
- Email address
The legal basis for processing this data is: Consent given by the individual.
Retention Period: We store this data until the service is terminated.
1.3 Creation and analysis of statistics to improve the website
For this purpose, we may use the following data:
- IP address
- Information about internet activities, including but not limited to browser history, search history, and information about customer interactions with a webpage, program, or advertisement
- Geolocation data
- Gender
The legal basis for processing this data is: Consent given by the individual.
Retention Period: We store this data until the service is terminated.
1.4 To provide personalized products and services
For this purpose, we may use the following data:
- First and last name
- Home or other physical address, including street name and city/town name
- Email address
The legal basis for processing this data is: Consent given by the individual.
Retention Period: We store this data until the service is terminated.
2. Cookies
Our website uses cookies. For more information about cookies, please refer to our Cookie Policy.
3. Disclosure Practices
We disclose personal data when required by law or court order, such as upon request from a law enforcement agency to provide information or for an investigation related to public safety, to the extent permitted by applicable law.
If our website or company is involved in a merger or acquisition, your data may be disclosed to our advisors and potential buyers and transferred to the new owners.
4. Security
We are committed to the security of personal data. We take reasonable security measures to limit misuse and unauthorized access to personal data. This ensures that only necessary individuals have access to your data, that access is protected, and that our security measures are regularly reviewed.
5. Third-Party Websites
This Privacy Policy does not apply to third-party websites linked to our website. We cannot guarantee that these third parties handle your personal data reliably or securely. We recommend that you read the privacy policies of these websites before using them.
6. Amendments to this Privacy Policy
We reserve the right to make changes to this Privacy Policy. It is recommended that you regularly review this Privacy Policy for updates. We will also notify you whenever possible.
7. Access and Editing of Your Data
If you have any questions or want to know what personal data we have about you, please contact us. You can reach us using the information below. You have the following rights:
- You have the right to know why your personal data is needed, what happens to it, and how long it will be retained.
- Right of access: You have the right to access your personal data that is known to us.
- Right to rectification: You have the right to supplement, correct, have deleted, or blocked your personal data whenever you wish.
- If you have given us your consent to process your data, you have the right to withdraw that consent and have your personal data deleted.
- Right to data portability: You have the right to request all your personal data from the data controller and transfer it in its entirety to another data controller.
- Right to object: You can object to the processing of your data. We comply with this, unless there are justified grounds for processing.
Please make sure to always clearly state who you are so that we can be certain that we do not modify or delete the data of the wrong person.
8. Audio and Video Conferencing Data Processing
For communication with our customers, we use online conferencing tools among others. The specific tools we use are listed below. When communicating with us via internet video or audio conferencing, your personal data is collected and processed by us and the provider of the respective conferencing tool.
The conferencing tools capture all the data you provide/use to access the tools (email address and/or phone number). Furthermore, the conferencing tools process the duration of the conference, the start and end time of participation in the conference, the number of participants, and other “context information” related to the communication process (metadata).
In addition, the tool provider processes all technical data required for the processing of online communication. This includes, in particular, IP addresses, MAC addresses, device IDs, device type, operating system type and version, client version, camera type, microphone or speaker, and the type of connection.
If content is exchanged, uploaded, or otherwise made available within the tools, it is also stored on the servers of the tool providers. Such content includes, in particular, cloud recordings, chat/instant messages, voicemails, uploaded photos and videos, files, whiteboards, and other information shared during the use of the service.
Please note that we have limited influence over the data processing operations of the used conferencing tools. Our possibilities are largely determined by the respective provider’s corporate policy. For further information on data processing by the conferencing tools, please refer to the privacy statements of the respective tools listed below.
Purpose and Legal Basis
The conferencing tools are used to communicate with prospective or existing contractual partners or to provide certain services to our customers (Art. 6(1)(b) DSGVO (GDPR)). Furthermore, the use of the tools serves the general simplification and acceleration of communication with us or our company (legitimate interest pursuant to Art. 6(1)(f) DSGVO (GDPR)). If consent has been requested, the use of the respective tools is based on this consent; consent can be revoked at any time with effect for the future.
Storage Period
The data directly collected by us through the video and conferencing tools is deleted from our systems as soon as you request us to delete it, revoke your consent to store it, or the purpose for data storage no longer applies. Stored cookies remain on your device until you delete them. Mandatory legal retention periods remain unaffected.
We have no influence on the storage period of your data that is stored by the operators of the conferencing tools for their own purposes. For details, please directly refer to the privacy policies of the conferencing tools.
Conferencing Tools Used
We use the following conferencing tools:
Zoom
We use Zoom. The provider of this service is Zoom Communications Inc., San Jose, 55 Almaden Boulevard, 6th Floor, San Jose, CA 95113, USA. For details on data processing, please refer to Zoom’s privacy policy: https://explore.zoom.us/en/privacy/.
The transfer of data to the USA is based on the standard contractual clauses of the European Commission. Details can be found here: https://explore.zoom.us/en/privacy/.
Data Processing Agreement
We have concluded a data processing agreement (AVV/DPA) for the use of the aforementioned service. This is a legally required contract that ensures that the service processes the personal data of our website visitors only according to our instructions and in compliance with the DSGVO (GDPR).
Microsoft Teams
We use Microsoft Teams. The provider is Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland. For details on data processing, please refer to Microsoft Teams’ privacy policy: https://learn.microsoft.com/en-us/microsoftteams/teams-privacy.
Data Processing Agreement
We have concluded a data processing agreement (AVV/DPA) for the use of the aforementioned service. This is a legally required contract that ensures that the service processes the personal data of our website visitors only according to our instructions and in compliance with the DSGVO (GDPR).
9. Submitting a Complaint
If you are not satisfied with the way we handle the processing of your personal data, you have the right to lodge a complaint with the data protection authority.
10. Contact details
Talitha Goldmann-Kefalas
Friedrichstaler Str. 4B
76676 Graben-Neudorf
Germany
Website: www.tgk-coaching.com
E-Mail: info[at]tgk-coaching.com
Phone: +49 (0) 157 34 53 71 08